ILM Certified Retail Training Courses
ILM certified retail training is enabling people and organisations to develop new skills for personal and economic use. New approach training can offer you the right courses to develop your new skills. The courses can usually start from level 3 and up to 7. Our courses would include ILM level 3 certificate in leadership and management, and level 5 certificate in leadership and management. The level 5 course entails 3 specific subjects and will encourage your communication, interpersonal skills and time management skills. You will have access to support and full training during your retail training course of study if you need any help.
If you are Looking to further and progress your knowledge and skills, then our retail courses would be suitable for anyone who has already got basic retail skills. Our courses would also be suitable for all retail sectors any from small, large and multi-national.
For anyone considering working in the retail sector, we offer introductory courses which would cover topics such as customer service, personal presentation, teamwork, and customer needs. We offer a variety of courses which would cover the principles of customer service which is essential for the retail industry as well as other customer-focused industries where the front-line quality customer service is the key to a successful business. These would include leisure, hospitality, travel, and tourism industries.